These Terms of Service (“Terms”) govern your use of the Yamaha Outboard Specialist website (the “Site”) and your relationship with Yamaha Outboard Specialist (“Company,” “we,” “us,” “our”). By using the Site, requesting service, or contacting us, you agree to these Terms. If you do not agree, please do not use the Site or our services.
The Company provides Yamaha outboard diagnostics, maintenance, and repair, as well as service for other outboard brands and related marine equipment. Information provided on the Site is general in nature and subject to change. Any quote, estimate, schedule, turnaround time, or availability provided by phone, text, email, or through the Site is an estimate only and may change based on the results of diagnostics, parts availability, workload, and other factors beyond our control.
Customers are responsible for providing accurate contact information and engine details when requesting service, ensuring that the vessel or equipment is accessible and safe to work on, securing the vessel appropriately during the service period, and disclosing any known hazards, conditions, or prior repairs that may affect service.
The Company may perform a diagnostic inspection as approved prior to recommending repairs. We will seek your approval before proceeding with work that exceeds the scope of the original authorization. Customers may be responsible for diagnostic fees even if they choose not to proceed with repairs. Verbal, written, or electronic authorization is sufficient for approval.
Parts may experience delays due to supplier availability, shipping, or other factors outside our control. The Company may use OEM (original equipment manufacturer) or equivalent aftermarket parts based on availability, compatibility, and the best outcome for the repair. We will communicate any significant substitutions when applicable.
Appointment windows and completion dates are not guaranteed. Delays may result from parts availability, workload, weather, or other circumstances. Items left with the Company beyond a reasonable pickup window following completion of service or a request to retrieve equipment may be subject to storage fees or treated as abandoned property in accordance with applicable Florida law.
Payment may be required to schedule service or to release equipment upon completion of work. The Company may require a deposit in advance, particularly for parts orders or significant repairs. Unpaid balances may result in delays in completing or releasing work. The Company reserves the right to assert a lien on property in accordance with Florida law for unpaid service fees.
Short-notice cancellations or missed appointments may result in a cancellation fee. Deposits may be non-refundable if parts have been ordered or significant time has been spent in preparation for the scheduled service. We will communicate any applicable fees in advance when possible.
We are not responsible for pre-existing conditions, normal wear, corrosion-related breakage during disassembly, or issues caused by misuse, improper fuel, lack of maintenance, contamination, or conditions outside our control. The Company takes reasonable precautions when handling customer property, but is not liable for incidental damage resulting from pre-existing conditions discovered during service.
The Site and Services are provided “as is” and “as available.” The Company does not guarantee uninterrupted access to the Site, error-free operation, or specific repair outcomes. Labor warranties, if offered, will be disclosed in writing at the time of service. Parts warranties are subject to manufacturer terms and conditions.
To the fullest extent permitted by law, our total liability for any claim related to the Site or Services will not exceed the amount you paid us for the specific Services giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages arising from use of the Site or Services.
By providing your contact information, you consent to being contacted by phone, email, and text message for purposes related to your service request, including scheduling, estimates, approvals, and follow-up. You can opt out of text messages at any time by replying STOP. The Company does not sell or share customer contact information with third parties for marketing purposes.
Users of the Site must not misuse the Site in any way, attempt to gain unauthorized access to any part of the Site or related systems, scrape, copy, or reproduce Site content without permission, or introduce malware, viruses, or harmful code. The Company reserves the right to restrict access to the Site for any user who violates these Terms.
The Site may contain links to third-party websites. The Company is not responsible for the content, accuracy, or privacy practices of any linked third-party sites.
We may update these Terms from time to time. Changes will be reflected with a revised “Last Updated” date at the top of this page. Continued use of the Site or our Services following any update constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of Florida. Any disputes arising from these Terms or your use of our Services shall be resolved in a court of competent jurisdiction in Brevard County, Florida.
Phone: (321) 604-7257
Email: steve@yamahaoutboardspecialist.com
Monday–Friday, 9am–5pm EST
Weekends by appointment
Located in Satellite Beach, Florida